Authorisation problem?
We do not know why your payment has not been authorised. This is something that you may need to contact your bank about.
If you are attempting to make payment for a substantial amount (e.g. paying in full for Tuition and Accommodation Fees ) this may be over your daily limit. Try paying for them separately on different days , or contact your card issuer to amend the limit.
If you are on campus you can make payment in person at the Student Services Centre. Card issuers apply different rules for payments made via the web to those made in person
Details of all available payment methods can be found here
Explore Royal Holloway
Your future career
We'll help you boost your employability with one-to-one support, interview practice, employer events and more.
Clubs and societies
There are lots of exciting ways to get involved at Royal Holloway. Discover new interests and enjoy existing ones.
Accommodation
Heading to university is exciting. Finding the right place to live will get you off to a good start.
Support and wellbeing
Whether you need support with your health or practical advice on budgeting or finding part-time work, we can help.
Departments and schools
Discover more about our academic departments and schools.
Research Excellence Framework
Find out why Royal Holloway is in the top 25% of UK universities for research rated ‘world-leading’ or ‘internationally excellent’.
Inclusive learning and education
We believe our students are entitled to a world-class learning experience that helps them to thrive and respects diversity.
Research institutes and centres
Discover world-class research at Royal Holloway.
Royal Holloway today
Discover more about who we are today, and our vision for the future.
Our history
Royal Holloway began as two pioneering colleges for the education of women in the 19th century, and their spirit lives on today.
Our alumni
We’ve played a role in thousands of careers, some of them particularly remarkable.
Senior Leadership Team and governance
Find about our decision-making processes and the people who lead and manage Royal Holloway today.